How to request deletion
Please send an email to: support@mdsolusindo.com
Subject: Account Deletion Request
Include the following details
- Registered email address
- Full name
- Phone number (if used in your account)
What will be deleted
- Account profile and login data
- Property and room records
- Tenant and billing data
Some data may be retained if required by applicable laws or regulations.
Processing time
Requests are typically processed within 3–7 business days after identity verification.
For security purposes, we may contact you to verify your identity before completing the deletion.